REPORTING INTO: QA Manager

DEPARTMENT: Quality Assurance

LOCATION: Derby

ROLE OBJECTIVE/PURPOSE

To ensure the safety and quality of all products through the documented examination and verification of activities, records and processes.

KEY RESPONSIBILITIES:

• To ensure the safety and quality of all products through the implementation of Site Food Safety & Quality Assurance systems
• To work effectively as part of the QA and Production teams
• To carry out QA and QC checks and tasks in all areas of the production chain including temperature, specification, weight, traceability, calibration, cleaning and tasting checks
• To ensure that all Food Safety control points identified via the HACCP system are fully monitored and controlled
• To ensure compliance with all Company policies and procedures relating to Food Safety and Quality
• To monitor and assist in the provision of any staff training relating to Basic Food Hygiene, HACCP awareness, general induction, GMP and Health & Safety
• To liaise with the Production Department in matters relating to any quality or food safety issue
• To ensure effective investigation, prompt response and solutions to customer complaints/process issues
• To ensure that customer returns are monitored and investigated and appropriate analysis is given to the relevant departments and managers
• To maintain all certification schemes such as BRC and Red Tractor
• To assist in factory visits from customers and gaining and maintaining approval ratings
• To liaise with customer representatives in a professional manner
• To ensure that the Technical Manager/QA Manager is kept fully informed of all key issues and developments through regular informal and documented contact
• To monitor hygiene standards and take necessary corrective action
• To continually develop new initiatives to improve standards
• To carry out tasting of all species of meat. Participate in all species tasting panels and as part of complaint investigation

COMPANY INITIATIVES AND COMPLIANCE

• To comply with all legal and statutory obligations applicable to the role.
• Support Company Initiatives and demonstrate Company Values at all times.
• Carry out any other reasonable tasks as required by the Company.
• Take responsibility for the Health and Safety of yourself and others whilst at work and to comply with the Company’s policies and legislation.
• All individuals are expected to maintain personal and professional development to meet the changing demands of the job and participate in appropriate learning and development activities

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• 1 years’ experience preferred but not essential
• Food safety courses
• Quality systems courses
• Food manufacturing experience preferred
• BRC Systems experience preferred
• Self- motivated and resilient
• Good attention to detail with organisational skills
• IT Literate
• Good communication skills

This is a description of the role as it is presently constituted and is a summary of the main duties but is not exhaustive. It may be reviewed and/or updated regularly in discussion with the post holder or as organisational focus/needs change.